It depends on what you purchased.
If you purchased an eBook, no refunds are availble once you download the file(s) because there is nothing that can be returned.
If you purchased a printed book from our website and it is damaged in transit, we will certainly exchange it for you. Otherwise, we will accept your return within 15 days from the date of purchase, provided that the book(s) are returned in the same condition sent to you (i.e., new and unread). Refunds will be issued in the original form of payment for the price paid (less the shipping fee) within 14 days of receipt of your return. Follow these instructions to return your merchandise:
- Please enclose a copy of your receipt or packing slip along with the book(s) you are returning.
- Package and seal your return securely.
- You are responsible for the return shipping charges. In the US, we recommend that you send the package via Media Mail with Delivery Confirmation for your protection.
- Returns should be sent to: Nitis Books, PO Box 822674, Vancouver, WA 98682 USA
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